Booking Terms & Conditions
Please read these terms carefully before confirming your booking. We keep our policies clear, fair, and service-specific.
General Booking Information (All Services)
- Bookings should generally be made at least 7 days in advance.
- Availability must be confirmed before payment.
- A 50% non-refundable deposit secures the booking.
- Last-minute bookings under 7 days require full payment upfront and are non-refundable.
- Travel is charged according to location.
- Venue access should be provided at least 1 hour before the event.
- Clients must provide adequate setup space and a flat, stable surface.
- Venue permission for external food vendors is the client's responsibility.
- Outdoor events require suitable shelter.
- Booking is subject to applicable service-specific terms.
Payment deadline: The remaining balance is due 3 days before the event.
Service Duration & Attendant
Standard service is 2 hours unless agreed otherwise. The Nibble & Nest attendant manages the cart throughout. Cart and equipment are not hired for unsupervised use.
Seasonal Ingredients
Fresh seasonal ingredients may be substituted according to availability, always of equal or higher quality.
Consumption & Ownership
Food should ideally be consumed within the specified service period. All equipment, boards and the cart remain Nibble & Nest property.
Media & Photography
Nibble & Nest may photograph setups for marketing purposes. Please advise in advance if you would prefer your event not to be photographed.
Cancellations
Cancellations after deposit payment forfeit the 50% non-refundable deposit.
Liability, Weather, Delays & Force Majeure
Nibble & Nest is not liable for delays or cancellations caused by extreme weather, severe road closures or force majeure preventing safe transit. In such events we will work with the client in good faith to reschedule where possible.
Confirming a booking constitutes acceptance of these terms.